Privacy Policy

At Imitated Environments Pty Ltd (Australian Business Number: 71 625 288 575) (defined here as ‘We’ or ‘Our’), We value your comments, suggestions and feedback. Our Privacy Policy sets out how we collect, use and disclose “personal information” and other “non-personal information” we have gathered about you in relation to your use of our application titled ‘Pharmacy Simulator’ and its associated website which can be found here (“Website”) (collectively, The Website and the application are referred to as the “Service”).

This policy will let you know:

  • What information is collected from you;
  • How your information is used;
  • With whom your information may be shared;
  • How you can access, update, or delete your information.

We are bound by the Australian Privacy Act 1988 (Cth) (“Act“) regarding the manner in which We handle your personal information and how We respond to your requests to access and correct it.

We will comply with all relevant legislative requirements in the territories in which the app is available, and, in the event of any inconsistency, the legislative requirements will override the provisions of this document.

What is Personal Information and why do we collect it from you?

‘Personal Information’ is information or an opinion that identifies you or others as an individual. We collect and store your content within the app which may hold personal information and use if for ongoing service improvement purposes such as:

  • Email: To create and manage your account and to contact you to provide ongoing information that relates to our services;
  • Customer analytics: For internal service purposes to provide improved services each jurisdiction we operate within. We may use third parties to assist with this, and if we do, we will update this policy;
  • Information provided within the application: For the purposes of the use of the applications’ function.

When you sign up to become a member of our Service or where you nominate to specifically allow our software to collect your personal information, you consent to your personal information to be used for the purposes of providing the Service to you. If you contact us directly for any reason, we may also keep a copy of that correspondence. Your email is collected only to keep you informed of changes to the Service.


When you elect to join our mailing list for the purpose of receiving our newsletter we may use that “personal information” to provide you with direct marketing communications about our software, features of our websites and other events and promotions related to our software. You may unsubscribe from our newsletter at any time. All you need to do is unsubscribe from the link in the email, or let us know in writing that you want to be removed.

Sensitive Information

Sensitive information includes information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a professional body, criminal records or health information.

We will not attempt to obtain nor record any sensitive information.

Disclosure of Personal Information

We will not sell, trade, rent or disclose any of the personal information you provide to us for any reason, without your prior consent. Otherwise, your Personal Information will only be disclosed where required for the delivery of the Service or allowable by law.

Our Service is stored, gathered and managed through third party providers that conduct their business overseas in third party cloud servers (Server Mania & BunnyCDN ). This is to allow the Service to effectively operate. As a user, or member of the Service, you will be asked to consent that the personal information you provide will be disclosed to an overseas third-party storage facility. Details on their privacy policies can be found below.

We will engage from time to time third party contractors to provide maintenance and development of the software application. We will instruct all third-party contractors to comply with our privacy policy and also in accordance with other relevant security and privacy/confidentiality measures.

Security of Personal Information

Your Personal Information is stored offsite in a manner that reasonably protects it from misuse, loss, unauthorized access, modification or disclosure.

We don’t guarantee website links or policy of authorised third parties and you access those sites at your own risk.

Access to your Personal Information

Under the Act, you have the right to access the Personal Information We hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please make out your request to us in writing at the address listed below. We will not charge any fee for your access request, but may charge an administrative fee. Please be aware that in order to protect the Personal Information in our database, we will require identification from you before releasing any information.

We will remove or permanently de-identify personal information when it is no longer required for use or disclosure, and where We are not required to retain the information in accordance with an Australian law.

Non-Personal Information

Some non-personal information may be gathered while you use Our Service. Non-personal information is general, non-identifiable and anonymous information that is gathered for statistical, analytical, service improvement and research purposes such as the improvement of our software (for example, bug fixes).


Cookies are small pieces of text data that websites can save on your computer. These cookies allow the website to "remember" small details about your visits, until such a time as the cookie expires or is removed manually by you.

We use cookies for the following reasons:

  • Make our Website work as you expect - i.e. it remembers you when you login, and it remembers that you have clicked the "I understand" button on the cookie settings page.
  • Save you having to login every time you visit the site.
  • Remember your settings during and between visits.
  • Better understand our users, by tracking when and how they use our website, as well as using Google information to better understand our users interests and characteristics.
  • If you do not wish to use cookies, you can adjust your browser settings to disable cookies. This will unfortunately break some features of the Website. To opt out from the use of cookies, you can change your settings at:

Third Party Partners and Tracking

General Analytics

Our Website uses Google Analytics to help analyse how users use the site. The tool uses cookies to collect internet log information and general visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the Website, including your IP address, is transmitted to Google. This information is then used to evaluate use of our Website and to compile statistical reports on website activity. This information is also used to serve targeted ads to visitors to our Website, as is further articulated in the Sales and Marketing section below. The Google Analytics privacy policy can be found here:

Google Analytics:

Services, Sales and Marketing

Our Website and apps may also contain APIs from other third parties. We do not control how they interact with you and you should ensure that you consent to the terms of use and privacy policies offered by the third-party services before providing them with your information.

Our only third-party partners, as at this date are listed is as below. Please note their privacy policies are as follows:

Stripe: We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at:

Server Mania: This is a website hosting platform based in Canada. Their privacy policy can be found here:

BunnyCDN: This is a worldwide content delivery network that allows us to serve content within our Service as effectively as possible. Their privacy and data policy can be found here:

Facebook Pixel: We have a Facebook tracker on our Website so that Facebook can provide targeted advertising to people who have visited our Website previously. The For more information on Facebook privacy, see here:

Google Remarketing: As a part of implementing Google analytics, we have implemented Google Remarketing. This allows Google to provide targeted advertising to people who have visited the Website previously. The Google analytics privacy policy can be found here:

Google Play: We use Google Play to distribute and promote our products on Android devices. For more information on Google Play privacy, see:

Apple iTunes: We use Apple iTunes to distribute and promote our products on iOS devices. For more information on Apple iTunes privacy, see:

Google Translate: We use Google Translate to provide live translation of scenarios from their original language to languages chosen by the user. For more information on Google’s privacy policy see:

Google Cloud Platform: We use Google Cloud Platform to automatically create audio dialog from scenario data. For more information see Google’s privacy policy:

Opting Out of targeted, or ‘interest based’ advertising

You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting "limit ad tracking" (Apple iOS) or "opt-out of interest-based ads" (Android).

Policy Updates

This Policy may change from time to time. The most current version of our Privacy Policy can be found at Any such changes or modifications will be effective immediately upon posting. If we make any changes to this Policy, we will change the “Last Updated” date below. We will always keep this up to date so that you know what information we will collect from you, how we may use it, and when we may disclose it.


You can lodge a complaint with us about any breach of our Privacy Policy at the address below.

Privacy Policy Contact Information

If you have any questions about our Privacy Policy, please contact us at:

Last Updated

Privacy policy last updated 12 February 2019